If you have called in on any of our 01344 776500 lines, you may have noticed an intermittent crackle that has worsened over the last few days.
Open Reach are coming in at some point on Saturday aftrenoon 10th March and the 01344 776500 main lines will be down for at least an hour or two as they test and replace.
This problem does not seem to affect outgoing lines (which you should be able to use as well) starting 01344 75354x (e.g. 01344 753540 and 01344 753541 plus several DDL lines.) If we are not answering and it is urgent, please email or use a director’s mobile phone number. Just to confirm, Helpdesk answering times are 9-5 M-F excluding English public holidays. However, for foreign clients and in emergencies, we can be contacted most evenings and weekends and public holidays. I cannot remember a time when this has ever been abused.