Security is only going to get stronger in the world of business applications.
Therefore, some of your legitimate users will face occasional barriers to accessing your business applications including the one you have purchased from AXLR8.
Assuming they are legitimate users, the quick solutions you can try are as follows.
Common user issue
What to do about it
Forgot password (includes typing the wrong case e.g. “ABCD1234” instead of “AbCd1234”)
They should go through the password reset process. It sends them a temporary login and instructions on how to create a new secure password. A Super User can also kick off this password reset process.
Too many false login attempts
The users account will be disabled. A Super User needs to go to their User Admin area, select that user and take their account from the “disabled” to the “active” list. Don’t forget to check they are still legitimate users!
Not received password reset email
The email with the reset password instructions has probably gone into their spam folder.* The user must check their spam folder, retrieve the mail and follow the instructions.
User forgot login name (includes typing it wrong such as “JOHN SMITH” when it is actually “JOHNSMITH” without a space)
They can use the user name reminder process. You can send them the correct user name and explain the importance of typing it exactly.
*If all go to spam, then your DKIM and SPF records a may not be set up correctly and you may need to ask assistance of whoever manages your DNS. AXLR8 can re-supply the correct values for these.
The above should solve it (and probably similar problems from any system you may use, from any supplier). If not, one of your company’s AXLR8 Super Users should follow the steps in the link below with your user (client, field staff, etc.) in order to resolve the matter.
Detailed help notes
For more detailed instructions about how to troubleshoot problems when users cannot log in, please click here.
We recently launched a new set of functions for building dashboards.
The functionality is being provided to beta clients and some new clients now. It will soon become widespread.
AXLR8 Dashboards will address two key UI issues we have been working through in the last four years.
The CEO and Cx suite (board, VPs, etc.) will want different dashbards to the functional dashboards we have as standard in the project. A staff booker will log in to an overview of campaigns and a sales person may log in to their active deals. Howver, a CEO or COO may need a couple of graphs and two buttons to take them to some areas of P&L detail or other KPIs for the business such as client feedback scores. Previously, we have built these as custom developments and they have been expensive and mostly only applicable to one specific customer. Now AXLR8 can quickly model and deploy different dashboards for different directors/executive officers.
These are the dashboards that would be used by specific staff and managers to achieve their job objectives on a daily basis. For example a warehouse manager may need to know tools availability and testing schedules for the purposes of kitting out vans during each week with safe, servicable tools. A talent manager may wish to see how many applicants came in over night and how the talent pool stands including whose SIA licence paperwork or work visas are coming up for renewal.
We will follow up with an article with some Use Cases in different industries.
The AXLR8 Film Rights Distribution system is aimed at film sales agents world wide.
It will be soft launched at the European Film Festival 2019 in Berlin (Feb 6-12th, 2019). Then it will be officially launched in Cannes during the Film festival there in May 2019.
Revenue and sales forecasting
Creation of a DM (Deal Manifest) short form distribution agreement
Creates and archives this and the LFA (long form agreement) with standard IFTA agreements or your own documentation
Sales order processing and payments accounting
Collections emails automatically chase debts using AXLR8 Debt Chaser
Full reporting of “Avails”: Films available in different territories
Records film titles distributor agreements for specific territories and prints out fully bespoke agreements including MG (minimum guarantee), expiry of distribution, etc.)
Records when film titles distribution rights will end for your reseller and hence when a film distributorship is up for renewal.
Reminders of film distribution review dates and expiry
Allows interfaces with your website
Newsletter broadcasts to clients and others
Sales and marketing tools
many more features
The system requires no server or other systems investment. That is because it is hosted, managed and backed up on AXLR8Cloud. It is offered to clients as a subscription service (SaaS). So you just need a browser on your PC Mac, Tablet, iPad or smart phone.
Please contact AXLR8 if this is of interest and you would like a demonstration.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.