We have put on a second training course in March on 24th and 25th. So, don’t worry if you missed out the 10th & 11th dates. The Easter one is also full (April 14th &15th). You can see other future dates here
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AXLR8 Support Xmas 2019 & NY
AXLR8 Support will be working on a skeleton staff over the Christmas and New Year Holiday period. We are in on Monday 23rd and on Christmas Eve (till lunch time) as well as 27th (till around 3pm), 30th and 31st December.
Emails are being answered where necessary as they arrive. For urgent issues, clients operating over that period will have access to a director’s phone number.
We are back on the 2nd January, 2020.
Merry Christmas and a happy and healthy 2020!
AXLR8 SMS Pricing 2020
AXLR8 have reduced the prices again for 2020.
Text messaging is ever more used by companies to remind or alert people and organise activities quickly. It is more effective and faster than email.
The reason for this price reduction is the multi-million volumes now purchased by the AXLR8’s “buying club” of clients. Also, to a lesser extent, we reduced administration with small price rises for buyers of lower volumes that cause proportionately more admin. Prices now start at under 2p/unit for our very high volume clients. Very low volume clients buying 1000 occasionally for example pay more than four times that cost per unit but have a low entry point, a low MoQ (1000 for £85 plus VAT to cover admin) and “pay as you go” preference.
Most commonly, staffing agencies or businesses that need to alert clients or others to events, buy 10k units as “stock” for their AXLR8 Text Tank. The price for 10k texts if you are a buying club subscriber is £294 plus VAT from 1st December 2019 (instead of £323 plus VAT till end November 2019). Partly this is achieved by reducing admin costs. The minimum order quantity (MOQ) is 10k for these prices. This has a couple of implications. First, you are less likely to run out and secondly, we suggest you change your low units alert levels to 3000 and 1000 minimum reminder level so you have enough time to order a top up. You can log in to https://sms.axlr8.com to change these parameters and see the level of texts in your tank as well as many other facilities.
Hopefully , you will join other clients who are using AXLR8 apps for iPhones and Android devices so that AXLR8 Chat to reduce messaging conversation costs further.
Use cases
- Appointment reminders
- Tactical instructions for mobile workers
- Tracked assets moved to unexpected locations (usually outside geofence)
- Security alerts for night guarding
- Stock replenishment in FMCG, warehouses or medical supplies
- Informing BSL translators of work opportuities
- Power cut alert as UPS kicks in
- Refrigerated goods below a pre-set temperature
- Alerting staff to new work shifts you need to fill
- Staff booking confirmations
- Surveys for clients and staff
- work completion or pre-ordered item availability
- and may more
AXLR8 Checkpoints Rev 4
We are delighted with the field testing of revision 4.0 of this device following client feedback – mostly from the security and retail field marketing industries. More information on the dedicated AXLR8 Event Staffing website.
All weather
AXLR8 Checkpoints are weather resisitant even in a very rainy country like the UK. We will also test them in cold countries soon to see if they can get through minus 30 cold snaps in Canada or Scandanavia. Not sure we will bother testing at 10m under the sea – even if it would make a good picture! The AXLR8 Checkpoint would survive in high pressure salt water for around a year, we believe. We would need to research sealants for longer than that. However, if you had mobile guards or countercover staff down there, then the scanning device would also need military specification sealing. We think about these things so you don’t have to.
Surface Attachment
It seems that small seemingly insignificant changes are more expensive than you would imagine but also more satisfying for us when done. If your client does not allow you to attach your proof of attendance check in and check out devices on to the walls with screws (the original designs) then we have 100% back surface for adhesive or double sided tape or velcro. Too many options to list. The AXLR8 Checkpoints may be customer installed. Obviously, do a “patch test” on a single device first if you use glue with chemicals that may contain acids or other corrosive chemicals. This caveat applies to the client’s wall or other surfaces too, of course. Some of these devices are under counters and several are in cupboards.
No power or network cabling
These devices are passive and so they do not need electricity or any network cabling. Staff checking in, out or about, just need a BYOD device (reasonably up-to-date iPhone or Android device) which virtually all of your staff carry with them, anyway.
Low deployment costs
Live powered networked intelligent scanning devices are expnsive to install and maintain. Where you need an intelligent networked device internet and electric suply plus battery back up and plenty of local memory, the costs are normally £1000 minimum to purchase, install, wire up and connect to the net. They are then vulnerable to weather, power and internet interruption, vandalism, etc. So insurance and maintenance are necessary. They do help if you have hundreds of staff with swipe cards as the cost per staff check in is low. We have relationships with Paxton and Almas Industries if you need this sort of swipe/ biometric device installed and we keep up-to-date on new products on the market all the time. However, AXLR8 Checkpoints are around £150-£300 installed and maintenance is basically occasional replacement due to landlords or clients restrictions on adesion methods on their walls or other surfaces. There are also cheaper share survices where AXLR8 have identified, for example, that three countercover agencies and one security firm all have staff working at the same location and all need the same check in, out and about recording functionality when their staff are working.
New look for AXLR8 Staffing site
Great new look and feel of the AXLR8 Staffing website at http://staffing.axlr8.com by Alex at Levitate Digital who are also starting out on the social media work for that marketplace.
Please let us know what you think!
Wokingham Theatre expands seating layout
We are delighted to have completed the work on the new expanded theatre auditorium seating plan for Wokingham Theatre’s seat booking system. We met this morning and set the new bigger seating configuration live for September bookings.
Well done Wokingham Theatre! You could probably double the seat numbers and still sell out every performance!
Everyone at AXLR8 has enjoyed working for you over the years and seeing the club grow and, not least, the many wonderful perfomances we have attended.
AXLR8 commercial client GDPR
AXLR8 have produced the following AXLR8 GDPR document for clients in the commercial sector – especially those who use direct mail with our Newsletter Builder and other tools in B2C markets.
It also referes to a new AXLR8 Data Cleaning document.
Staffing Clients
Those in staffing will find it useful as there are some pointers about adding the Opt Ins to your staff contracts. It seems reasonable to ask staff to read email in order to see what what work is coming up, confirming/ changing shifts and so on. More is available on our specialist staffing website at http://staffing.axlr8.com.
For example, we will be covering data retention periods and especially applicant data and data about terminated staff (with and without payment history.
Government Clients
AXLR8 are creating special new SAR 30/60/90 Information Request Types. More details are on the way to government users of our FOI systems.
AXLR8 Telephones will be down on Saturday 10th March
If you have called in on any of our 01344 776500 lines, you may have noticed an intermittent crackle that has worsened over the last few days.
Open Reach are coming in at some point on Saturday aftrenoon 10th March and the 01344 776500 main lines will be down for at least an hour or two as they test and replace.
This problem does not seem to affect outgoing lines (which you should be able to use as well) starting 01344 75354x (e.g. 01344 753540 and 01344 753541 plus several DDL lines.) If we are not answering and it is urgent, please email or use a director’s mobile phone number. Just to confirm, Helpdesk answering times are 9-5 M-F excluding English public holidays. However, for foreign clients and in emergencies, we can be contacted most evenings and weekends and public holidays. I cannot remember a time when this has ever been abused.
GDPR references
This link is the official UK Information Commissioner’s Office website and the pages of content are
- the authoritative source and
- clearly explained.
The fines associated with General Data Protection Regulations which come in on 25th May 2018 are huge. None of us can afford 4% of turnover. The reputation damage to your business would be much higher.
Just like you, AXLR8 have beeen burning hard earned reserve cash preparing for GDPR on top of our Penetration Testing, Vulnerability Scanning and the resulting remediation action plans.
Many people are claiming to help you with GDPR if you pay them money. If, like of most of our clients, have more sense than money and some basic legal IT understanding, you should visit this ICO link. It is the official UK Information Commissioner’s Office website and the pages of content are authoritative and clearly explained. All you need to know is that you are the “Data Controller” and AXLR8 is your “Data Processor”. Obviously, if you have in house systems as well, you are both DC and DP for those systems.
If you have any queries about the matter, please do not hestitate to call and book a (free) call with one of our consultants. “A stitch in time…..”
AXLR8 BT telephone maintenance 17th August 2017
BT Openreach are expanding capacity in our area. This will affect our telephone and internet connectivity, the last few yards of which come overhead.
We have spoken with the contractor and agreed that this will not happen till after your Helpdesk Support hours.
It seems we need a new telephone pole as part of the process. Nine metres is just not enough these days. The new one will be ten metres high.
We are so proud. Obviously, this growth is another great achievement for AXLR8. I am not sure what effect this post (see what I did there!) will have on our SEO.
However, it means all our telephones will not be connected from around 5 p.m. on 17th August for around three hours. If super urgent, please call a director’s mobile. If not, please email support or log one on the portal. We will pick it up the following day.
All telephones and office landline based internet should be restored by Friday morning 18th.
Thanks for your patience. Please plan a visit soon to discuss your systems requirements over a cuppa and see the new pole.